DEKRA Quality policy
Focus of our business is to nurture personal approach and to care for our employee and client. Since one of our mail goals is to provide quality and complete package of services for our clients in human resource domain, base of our Quality policy is to invest in development of intellectual capital. Our qualified and educated staff represents solid ground of our company and support system and without them our main goals will not be possible to achieve.
Our goals will be measurable, achievable and focused towards development of our business and inovations in human resource domain, with the purpose of offering high quality service to our clients. Since satisfaction of our clients is very important for us, we always approach them with special care and attention in order to find tailor made solutions for their needs.
Taking into account our plan for business portfolio expansion on our regional branch offices network, we plan growth and development of our company on local and regional level. Plan for expansion of business portfolio of our company will be focused on the integrated management system according to international norms - especially in education and implementation of management system according to all recent norms. All mentioned also consists full implementation and improving efficiency of quality management system based on requests of international norm EN ISO 9001:2008 along with respecting all law regulations in Croatia.